It’s Time To CONNECT With Your Customers
Consumers rely on product reviews, seller ratings, and customer questions to make purchasing decisions. Savvy brands are using this information to engage with customers and boost sales.
3PM CONNECT automates and simplifies the task of monitoring and responding to feedback and questions, making every customer interaction better than the last.
Save Time with Automation
View your customers??? product reviews and questions everywhere your products are sold online. Leverage our machine learning and NLP to categorize product issues and customer inquiries. Generate personalized and consistent responses to customers at scale.
Manage Your Brand’s Reputation
Deliver a consistent brand message across all websites where your products are sold. Quickly respond to a customer’s negative experience and demonstrate your company’s high quality customer service to future customers.
Generate Useful Analytics for Stakeholders
Gain valuable customer insights on missing or desirable product features and functions. Identify early signals around product quality or supply chain issues. Track performance of customer care teams.
Price & options that fit your business
Scale quickly with pricing that adjusts as your business needs change.